Call Center Agent - Customer Acquisition - Remote

Overview

We are FINANZCHECK.de – the online loan comparison platform and go-to place for loans in Germany. We are shaping the digital credit market of the future and were awarded as a top employer in 2022. Join our success story!

In Short

• Act as the first point of contact for new customers and handle data entry via phone.
• Conduct outbound calls to clarify customer inquiries.
• Analyze customer needs to provide optimal loan offers.
• Collaborate with sales colleagues to transfer customers into the sales process.
• Assist customers with initial questions and promote collaboration with FINANZCHECK.de.
• Utilize modern communication tools for an efficient workday.

Requirements

• Experience in direct customer contact, ideally in sales or telemarketing.
• Strong communication skills and a customer-oriented approach.
• Fluency in German at a native level.
• Proficient in computer use and quick to learn new systems.
• Team player with reliability, independence, and good time management.

Benefits

• Motivation rewarded with an uncapped commission salary model!
• Internal career programs, training opportunities, and coaching support for professional development.
• Modern office equipped with a rooftop terrace and regular events.
• Work-life balance with the option to work up to three days from home.
• Lunch delivered to the office via Uber Eats with financial support from FINANZCHECK.
• 30 days of vacation and additional sick days for parents.
• Partnerships with sports providers and health initiatives in the office.
• Subsidized public transport ticket in Berlin for eco-friendly commuting.
• Commitment to a diverse and inclusive environment.