Customer Call Center Agent (Remote)

Overview

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

In Short

• Join boostCX, a Banyan Portfolio Company, as a leader in Customer Experience Management.
• Work from home with flexible schedules.
• Full-time and part-time positions available.
• Bilingual candidates (Spanish/English) preferred.
• At least 1-2 years of sales experience required.
• Computer savvy with experience in various applications.
• Provide exceptional customer service and sales support.
• Access and process customer information using tools and applications.
• Paid training provided.
• Bonus opportunities available.

Requirements

• Bilingual candidates (Spanish/English) preferred.
• High School Diploma or GED.
• At least 1-2 years of sales experience.
• Computer know-how (internet, email, excel).
• Ability to thrive in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Exceptional sales skills.
• Multitasking and critical thinking ability.
• Experience in automotive service is helpful but not required.
• Reliable high-speed internet and a distraction-free workspace.

Benefits

• Paid training.
• Work from home.
• Flexible schedules.
• Bonus opportunities.