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Remote Call Center Agent

Posted 38 weeks ago
Customer Service
Full Time
USA
$50,000 - $55,000/year

Overview

We are seeking a customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner.

In Short

  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls to follow up on customer requests
  • Provide information about products and services
  • Resolve customer complaints and issues
  • Update customer records in the database

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to multitask and prioritize tasks
  • Strong problem-solving skills

Benefits

  • Excellent phone etiquette
  • Ability to work well in a team environment
  • Attention to detail

S.C

SSB Construction

SSB Construction is a dedicated and detail-oriented construction company that values the smooth flow of information within its organization. The company is committed to maintaining high standards of accuracy and efficiency in its operations, ensuring that all information is processed and managed effectively. With a focus on teamwork and organization, SSB Construction seeks to enhance its operational capabilities through skilled professionals who can contribute to its mission.

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