Account Manager – Industrial - Remote

Overview

The Industrial Account Manager role at Ferguson is responsible for managing and optimizing relationships with assigned end user accounts, ensuring customer satisfaction, and driving business growth through effective sales strategies.

In Short

• Own and nurture relationships with large national customers.
• Engage with customers through in-person and digital channels.
• Lead the review of bid packages and provide conforming quotes.
• Manage project execution and account performance.
• Track and report on account performance and sales activities.
• Utilize data to refine sales strategies.
• Leverage internal specialists for expanded product offerings.
• Occasional customer-facing travel required.
• 5+ years of experience in account management preferred.
• Strong communication and problem-solving skills needed.

Requirements

• Bachelor’s degree in Business, Sales, Marketing, or related field preferred.
• Proven experience managing customer relationships.
• Demonstrated success in sales and account growth.
• Strong organizational and time management skills.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits

• Health, dental, and vision insurance.
• Paid time off and life insurance.
• 401(k) with company match.
• Mental health coverage and family building benefits.
• Paid parental leave and associate discounts.