Remote Technical Support Representative - Nebraska Residents Only

Overview

The Remote Technical Support Representative at Fiserv provides exceptional service and technical support to business merchants using Fiserv's payment systems. This role is crucial for ensuring smooth operations for clients ranging from small businesses to large enterprises.

In Short

• Provide technical support for Fiserv's POS and credit card processing systems.
• Assist clients with software setup, updates, and troubleshooting.
• Leverage knowledge to answer questions and resolve issues.
• Maintain a quiet and secure home working environment.
• Must reside in Nebraska.
• Minimum one year of customer-facing experience required.
• Understanding of financial transaction processing is essential.
• Compensation is set at $17.00 per hour.
• Training start date is July 21, 2025.
• Background checks are required prior to employment.

Requirements

• Dependable and self-motivated with excellent problem-solving skills.
• Experience in a fast-paced call center environment is preferred.
• Proficient understanding of computers and internet navigation.
• Strong work tenure in previous roles lasting 2 years or more is ideal.
• Ability to handle technical troubleshooting for hardware and software.
• Reliable internet connection with specified speed requirements.

Benefits

• Opportunity for career growth within a global leader in Fintech.
• Comprehensive training provided.
• Work from the comfort of your home.
• Equal opportunity employer with commitment to diversity.
• Access to resources for career development.