Remote Otter LogoRemoteOtter

Remote Technical Support Representative

Posted 34 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join Patrique Mercier Recruitment JP as a Remote Technical Support Representative focusing on Italian-speaking clients located in Greece!

In Short

  • Provide high-quality remote technical support to Italian-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to AI products and services efficiently.
  • Document customer interactions and technical issues accurately in the CRM system.
  • Collaborate with engineering teams to escalate and resolve complex technical problems.
  • Participate in ongoing training to enhance your product knowledge and support skills.
  • Offer feedback on customer interactions to improve the overall support process and customer satisfaction.
  • Assist in onboarding new team members as necessary.

Requirements

  • Fluency in Italian and English.
  • Experience in technical support or customer service.
  • Strong problem-solving skills.
  • Familiarity with AI technology products is a plus.
  • Excellent communication skills.
  • Ability to work independently in a remote environment.

Benefits

  • Flexible remote work environment.
  • Opportunity to work with innovative technology.
  • Supportive team culture.
  • Ongoing training and development opportunities.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

Share This Job!

Save This Job!

Similar Jobs:

Burnout Brands logo

Technical Support Representative - Remote

Burnout Brands

10 weeks ago

BD Diesel Performance is seeking a Technical Support Representative to provide exceptional sales support and customer service.

USA
Full-time
Customer Service
Treantly logo

Technical Support Representative - Remote

Treantly

10 weeks ago

Join our team as a Technical Support Representative to assist customers with software-related technical issues.

Philippines
Full-time
Customer Service
Medrio logo

Technical Support Representative - Remote

Medrio

10 weeks ago

Join Medrio as a Technical Support Representative to enhance customer satisfaction and support clinical research.

Worldwide
Full-time
Customer Service
$50,000 - $60,000/year
Fender logo

Technical Support Representative - Remote

Fender

12 weeks ago

Join Fender as a Technical Support Representative to assist customers with digital audio products and provide exceptional technical support.

Worldwide
Full-time
Customer Service
$17.00/hr - $24.00/hr
Affinitiv logo

Technical Support Representative - Remote

Affinitiv

12 weeks ago

Join Affinitiv as a Technical Support Representative to provide exceptional customer service and technical support.

Worldwide
Full-time
Customer Service