Senior Jira Business Analyst - Remote

Overview

The Senior Jira Business Analyst at Fiserv will lead the governance and optimization of Jira across the enterprise, ensuring its effective use to enhance productivity and project tracking.

In Short

• Lead the enterprise-wide governance around Jira.
• Implement Jira governance frameworks and best practices.
• Conduct training sessions for various teams.
• Collaborate with stakeholders to configure Jira to meet business needs.
• Perform regular audits for compliance with governance policies.
• Create and maintain documentation related to Jira.
• Analyze metrics to identify process improvement areas.
• Provide support for Jira-related issues.
• Manage user roles and permissions in Jira.
• Work in a dynamic and innovative environment.

Requirements

• 8+ years of experience with Jira in an enterprise setting.
• 8+ years in business analysis and process improvement.
• 8+ years developing governance frameworks for software tools.
• 8+ years using Agile methodologies.
• Bachelor’s degree in a relevant field.

Benefits

• Full-time, direct-hire position.
• Annual incentive opportunities including cash bonuses and equity awards.
• Opportunity to work with a global leader in Fintech.
• Collaborative and innovative work environment.
• Equal Opportunity Employer commitment.