Sales Executive, ePayments - Remote

Overview

The Sales Executive in the ePayments business group at Fiserv is a high-performing self-starter who partners with Account Executives and Relationship Managers to meet customer strategic goals while managing client relationships and ensuring quality service delivery.

In Short

• Manage operational requirements of ePayments client base.
• Conduct and plan functional vision for assignments.
• Ensure SLAs and KPIs are met for service delivery.
• Develop operational relationships with clients.
• Identify opportunities for process improvements.
• Prepare and deliver operational account reviews.
• Participate in implementations and ensure client requirements are met.
• Build and maintain strong client relationships.
• Collaborate with Account Executives on account planning.
• Provide oversight for client requests and testing.

Requirements

• 6+ years of experience in customer support roles.
• 6+ years of experience in the financial services industry.
• 6+ years of experience managing client services.
• Bachelor's degree in a related field or equivalent experience.
• Proficient oral and written communication skills.
• In-depth knowledge of banking industry operations.

Benefits

• Competitive salary range of $59,500 - $93,100.
• Opportunities for commissions.
• Equal opportunity employer.
• Supportive work environment.
• Commitment to diversity and inclusion.