Product Implementation Lead - Remote

Overview

The Product Implementation Lead at Fiserv plays a crucial role in ensuring successful implementation of Credit Risk Products, enhancing client satisfaction and improving consumer experiences.

In Short

• Lead implementation functions for Credit Risk Products.
• Gather requirements and provide system configuration support.
• Manage expectations and project timelines.
• Provide consultation and training as a subject matter expert.
• Coordinate communication between internal teams and clients.
• Proactively manage risks during implementations.
• Document project status and develop communication plans.
• Engage directly with clients to enhance service delivery.
• Understand internal processes impacting delivery.
• Collaborate across the organization for successful outcomes.

Requirements

• 4+ years of experience in business analysis or product strategy.
• Experience with software implementation and SDLC.
• Strong client engagement skills.
• Bachelor's degree in relevant fields or equivalent military experience.
• Ability to lead discussions and training sessions.
• Experience in the Financial Services Industry is a plus.
• Knowledge of credit risk management solutions is desirable.
• Working knowledge of IT project management functions.

Benefits

• Comprehensive health benefits including medical, dental, and vision.
• Generous time off policies and paid holidays.
• 401(k) Savings Plan and Employee Stock Purchase Plan.
• Training, development, and internal mobility opportunities.
• Employee Resource Groups promoting diversity and inclusion.
• Support for mental and emotional well-being.
• Recognition programs for employee achievements.