Account Manager - Fastbreak Travel - Remote

Overview

Fastbreak AI is transforming sports operations at every level, from professional leagues to youth and amateur teams. Our AI-powered platform streamlines scheduling, tournament management, and group travel while helping organizations unlock new revenue through brand partnerships.

Fastbreak Travel is the AI-powered group travel solution built for sports. It helps sports organizations manage group accommodations while turning every room night into a reliable revenue stream. By automating bookings, enforcing stay-to-play policies, and enabling bookings during registration, Travel gives organizers full control over travel logistics.

We are seeking a highly motivated individual with sports industry experience to join our growing team as an Account Manager for Fastbreak Travel Our headquarters is in Charlotte, North Carolina but would consider a remote location for the right individual.

In Short

• Develop and expand accounts with a focus on year-over-year growth through strategic planning, contract negotiations, and product upselling
• Build strong relationships with partners, maintaining regular communication to meet both short-term and long-term goals
• Gain a deep understanding of partners’ business needs, challenges, and industry trends to provide tailored recommendations and solutions
• Conduct regular partner reviews to ensure satisfaction, identify opportunities, and address areas of improvement
• Manage partner expectations while consistently delivering outstanding customer service
• Monitor account performance and forecast key metrics to ensure targets are achieved
• Collaborate with internal teams to meet partner commitments and operational requirements
• Provide software training to partners so they can maximize the benefits of Fastbreak Travel’s platform
• Handle administrative responsibilities such as strategy documents, CRM management, event renewals, and complimentary room allocations
• Occasional travel may be required to support tradeshows and other business needs

Requirements

• Experience in account management within the sports industry
• Strong communication and relationship-building skills
• Ability to analyze account performance and forecast metrics
• Experience with CRM tools
• Willingness to travel occasionally

Benefits

• Opportunity to work with a dynamic team in a growing company
• Flexible remote working options
• Competitive salary and growth opportunities
• Access to innovative technology in the sports industry