Brand Success Manager - Remote

Overview

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

In Short

• Partner with and coach brands to utilize Faire’s wholesale platform.
• Manage a book of ~200 brands and drive sales goals.
• Engage with brands through email, phone, and video calls.
• Develop customer relationships based on trust and credibility.
• Identify growth opportunities and coach brands on strategies.
• Communicate new product releases to accounts.
• Collaborate cross-functionally to support brand success.
• Use data to drive actions and beat goals.
• Foster an inclusive and motivating team culture.
• Adapt to changing business needs and goals.

Requirements

• 3-5 years of experience in sales, account management, or business development.
• Customer obsessed with a strong advocacy for small businesses.
• Goal-oriented and motivated to exceed sales goals.
• Excellent communication skills, both verbal and written.
• Ownership mentality with a bias to action.
• Resourceful and persistent in achieving success.
• Growth mindset with a willingness to learn and improve.
• Agile and flexible in adapting to new challenges.
• Collaborative and empathetic across teams.
• Analytical skills to leverage data for insights.

Benefits

• Equity and benefits eligibility.
• Opportunity to work in a hybrid schedule.
• Supportive team culture focused on entrepreneurship.
• Access to innovative technology and data tools.
• Engagement with a community of small business owners.