Technical Writer II - Remote

Overview

As a Technical Content Creator at F5, you will craft engaging and informative content that enhances the understanding and usability of F5’s multi-cloud solutions, working closely with technical experts to produce clear and accessible materials.

In Short

• Develop and maintain high-quality technical content for F5’s web-based knowledge platform.
• Create detailed guides, tutorials, and how-to articles for F5’s SaaS solutions.
• Collaborate with product managers, engineers, and customer support teams.
• Research latest trends in application delivery, cloud computing, and cybersecurity.
• Produce engaging multimedia content to enhance user understanding.
• Conduct content audits and updates for accuracy and relevance.
• Optimize content for search engines (SEO).
• Collect and analyze user feedback for content improvement.
• Participate in content marketing campaigns.
• Support the creation of technical documentation like user manuals and API references.

Requirements

• Experience in crafting technical documentation for SaaS solutions.
• Understanding of 'Document as Code' methodologies.
• Proficiency in using GitLab for version control.
• Skilled in editing and formatting documents using Markdown.
• Ability to create multimedia elements to enhance content.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with multi-cloud environments.
• Commitment to high standards of accuracy and consistency.
• Adaptability to manage multiple projects in a fast-paced environment.

Benefits

• Flexible work environment with remote options.
• Opportunities for professional growth and development.
• Diverse and inclusive workplace culture.
• Access to cutting-edge technologies and resources.
• Competitive compensation and benefits package.