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Remote Client Success and Support Admin

Posted 15 weeks ago
Customer Service
Full Time
Philippines

Overview

Extenteam is currently looking for a Remote Partner/Client Success and Support Admin to undertake various tasks related to partner success and administrative support.

In Short

  • Manage partner success tickets and ensure timely resolution.
  • Provide administrative support to the Partner Success team.
  • Track and report on partner success metrics.
  • Collaborate with various departments to improve processes.

Requirements

  • Fluent in English with excellent communication skills.
  • Experience in a BPO or staffing company.
  • Familiarity with CRM systems, preferably HubSpot.
  • Strong organizational and project management skills.
  • Analytical thinker with a problem-solving mindset.

Benefits

  • Competitive salary.
  • Holiday reward equivalent to 13th-month pay.
  • Health Maintenance Organization (HMO) benefits.
  • Life event bonuses.
  • Preventive mental health benefits.
Extenteam logo

Extenteam

Extenteam Inc. is a dynamic and growing organization focused on providing exceptional guest services and property management solutions. With a commitment to outstanding customer service, the company operates in a remote environment, allowing team members to work independently while ensuring a seamless experience for guests. Extenteam values effective communication, strong organizational skills, and a customer-centric approach, making it an ideal workplace for individuals passionate about enhancing guest satisfaction and supporting back-office operations.

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