Unemployment Claims Analyst - Remote

Overview

As an Unemployment Claims Analyst at Experian, you will partner with clients to manage the unemployment claims process, ensuring effective communication between employers and state agencies.

In Short

• Coordinate with clients to gather information for unemployment claims.
• Prepare comprehensive responses to unemployment claims.
• Field and respond to requests for additional information from state agencies.
• Develop partnerships with clients to improve future outcomes.
• Analyze unfavorable determinations and advise on appeals.
• File appeals and request hearings with state agencies.
• Collaborate with team members and peers.
• Challenge traditional approaches and seek new opportunities.
• Demonstrate persistence and commitment to high activity levels.

Requirements

• Experience in unemployment claims management.
• Ability to prioritize multiple work items.
• Flexibility in work approach.
• Self-starter with autonomous work capability.

Benefits

• Great compensation package and bonus plan.
• 401K with a 4% company match and immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.
• Wellness plans and employee discounts.
• Pet insurance and employee stock purchase programs.