Claims Analyst - Remote

Overview

A claims analyst is responsible for reviewing and evaluating claims submitted by customers, ensuring their accuracy, eligibility, and compliance with company policies, by investigating claims, determining validity, and customer settlement (credit) amounts while maintaining detailed records and communicating with team lead for approval.

In Short

• Review and evaluate customer claims
• Ensure accuracy and eligibility of claims
• Investigate claims for validity
• Determine customer settlement amounts
• Maintain detailed records of claims
• Communicate with team lead for approvals
• Ensure compliance with company policies
• Provide excellent customer service
• Work remotely from the Philippines
• Full-time position

Requirements

• Experience in claims analysis or related field
• Strong attention to detail
• Excellent communication skills
• Ability to work independently
• Familiarity with compliance regulations
• Proficient in record keeping
• Customer service orientation
• Problem-solving skills
• Ability to handle sensitive information
• Proficient in relevant software tools

Benefits

• Work from home flexibility
• Competitive salary
• Health benefits
• Opportunities for professional development
• Supportive team environment
• Work-life balance
• Access to company resources
• Performance bonuses
• Paid time off
• Retirement plan options