Unemployment Claims Analyst - Remote

Overview

As an Unemployment Claims Analyst at Experian, you will play a vital role in managing the unemployment claims process, ensuring effective communication between employers and state agencies while working remotely.

In Short

• Coordinate with clients to gather information for unemployment claims.
• File appeals to state agency determinations.
• Prepare and submit comprehensive responses to state requests.
• Respond to requests for additional information from state agencies.
• Develop partnerships with clients to improve outcomes.
• Analyze unfavorable determinations and advise clients on appeals.
• Prioritize tasks and ensure timely completion of pending items.

Requirements

• Experience in unemployment claims or processes.
• Ability to prioritize multiple tasks.
• Experience in relationship management.
• Problem-solving skills and feedback voicing.

Benefits

• Competitive compensation and bonus plan.
• Full medical, dental, vision benefits, and matching 401K.
• Fully remote work environment.
• Flexible time off including vacation and paid holidays.