Unemployment Claims Analyst - Remote

Overview

Experian is seeking an Unemployment Claims Analyst to assist clients in managing the unemployment claims process, ensuring effective communication between employers and state agencies.

In Short

• Coordinate with clients to gather information for unemployment claims.
• Prepare and submit responses to unemployment claims.
• Field and respond to requests from state agencies.
• Develop partnerships with clients to improve future outcomes.
• Analyze unfavorable determinations and advise on appeals.
• File appeals with state agencies for hearings.
• Collaborate with team members and peers.
• Challenge traditional approaches and seek new opportunities.
• Demonstrate persistence and commitment to improvement.
• Work autonomously and remain flexible.

Requirements

• 3+ years of experience in unemployment claims management.
• Ability to prioritize multiple tasks.
• Must be a self-starter.
• Flexible working style.

Benefits

• Great compensation package and bonus plan.
• Full medical, dental, vision benefits, and matching 401K.
• Fully remote work environment.
• Flexible time off including volunteer time off, vacation, sick days, and paid holidays.