Claims Analyst - Remote

Overview

Join Experian as a Claims Analyst and support clients through the unemployment insurance claims process while working remotely.

In Short

• Audit and update claim response templates.
• Communicate with clients to gather documentation.
• Draft and submit responses to new claims.
• Track claim outcomes and identify trends.
• Analyze claim success rates.
• Report on volume and outcomes to leadership.
• Identify opportunities to improve claim handling processes.
• Advise clients on appeal options.
• File appeals and confirm hearing schedules.
• Evaluate client satisfaction and engagement.

Requirements

• Experience in unemployment claims management.
• Experience working directly with clients.
• Experience assessing claim outcomes and advising on appeals.
• Experience using Bullhorn platform.
• Proficiency with Microsoft applications.

Benefits

• Great compensation package and bonus plan.
• Core benefits including full medical, dental, vision, and matching 401K.
• Fully remote environment.
• Flexible time off including volunteer time off, vacation, sick and 12 paid holidays.