Senior Implementation Coordinator - Remote

Overview

The Senior Implementation Coordinator manages projects for both new and existing clients, ensuring a high level of client satisfaction through effective project planning and execution.

In Short

• Responsible for all aspects of project implementation.
• Conduct kick-off meetings with clients to set expectations.
• Develop and monitor project implementation plans.
• Organize and lead regular project meetings.
• Monitor project progress and anticipate issues.
• Ensure high-level client service and responsiveness.
• Communicate project status to clients and teams.
• Evaluate client needs and develop configurations.
• Provide training and end-user support.
• Maintain and track client-submitted issues.

Requirements

• Bachelor's degree or equivalent experience.
• 4+ years of relevant work experience.
• Project management skills and understanding of implementation processes.
• Proficiency in web technologies and operating systems.
• Excellent client relationship and service skills.
• Strong relationship management skills.
• HR experience is a plus.

Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and 401K matching.
• Fully remote environment.
• Flexible time off including vacation and sick leave.