Senior Client Executive - Remote

Overview

The Senior Client Executive builds and maintains long-term relationships with clients to gain an understanding of the partner's organization, goals and key product/service needs. This is an ongoing relationship management role responsible for revenue protection and growth, adherence to contractual Service level agreements, pricing, and compliance terms.

In Short

• Develop relationships with clients by researching and understanding their needs.
• Support the renewal of existing business.
• Provide tracking and monitoring of subscriber growth rates.
• Advise clients on product bundle and integration best practices.
• Create upsell demand within existing relationships.
• Collaborate with internal teams to address client issues.
• Research client needs to bundle products effectively.
• Maintain contact with product and service users.
• Provide insights to product and marketing functions.
• Individual contributor reporting to the Vice President, Sales.

Requirements

• Bachelor's degree required.
• 8 years of relationship management experience.
• Sales drive and motivation.
• Problem-solving and analytical skills.
• Knowledge of SaaS solutions or willingness to learn.
• Customer service and project management skills.
• Willingness to travel.

Benefits

• Lucrative overachievement plan.
• Annual trip for top performers.
• 15 days of vacation accrual annually.
• Wellness plans and employee discounts.
• Employee stock purchase program and 401K matching.