Program Manager, Operational Excellence - Remote

Overview

Experian is seeking a Program Manager to enhance its Operational Excellence program, PowerUP, by modernizing training content and facilitating impactful learning experiences.

In Short

• Lead and improve PowerUP training programs and curricula.
• Incorporate GenAI and automation into training.
• Align content with Experian's business priorities.
• Evaluate training effectiveness using data-driven insights.
• Deliver engaging training sessions in various formats.
• Coach participants through their certification journeys.
• Support continuous improvement across the organization.
• Stay updated on best practices in Operational Excellence.
• Gather feedback to refine training content and delivery.
• Collaborate with global partners to align learning strategies.

Requirements

• 7+ years in Operational Excellence or related fields.
• Lean Six Sigma Black Belt certification.
• Experience in coaching and training program development.
• Strong facilitation skills for diverse audiences.
• Ability to translate technical concepts into practical learning.
• Data-driven mindset for measuring training impact.
• Experience with AI in learning development.
• Bachelor's degree in relevant fields.

Benefits

• Competitive compensation and bonus plan.
• Core benefits including medical, dental, and 401K matching.
• Flexible work environment with remote options.
• Flexible time off policies.
• Access to a variety of exciting benefits.