Customer Support II - Remote

Overview

The Customer Support II role at Experian involves processing and categorizing customer correspondence while ensuring compliance with established procedures and regulations.

In Short

• Responsible for processing customer correspondence.
• Initially remote work with a potential transition to office in Hyderabad.
• Requires attention to detail for document verification.
• Adhere to established procedures and regulations.
• Work in a team environment under supervision.

Requirements

• 1 year of experience in a back-office role.
• High school education required.
• Proficiency in English, both written and verbal.
• Strong analytical and problem-solving skills.
• Proficient with computers and internet technologies.
• Ability to make quick, accurate decisions.
• Exceptional short-term visual memory is advantageous.

Benefits

• Best-in-class family well-being benefits.
• Enhanced medical benefits.
• Paid time off.
• Focus on work/life balance and employee wellness.