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Business Analyst II - Remote

Posted Yesterday
Data Analysis
Full Time
Costa Rica

Overview

The Business Analyst II role at Experian involves critiquing customer specifications, developing project plans, and managing multiple accounts and programs to meet customer marketing strategies.

In Short

  • Critiques customer specifications and develops project plans.
  • Develops mail population segments for marketing strategies.
  • Assesses resources for program delivery.
  • Makes technical decisions using modeling specifications.
  • Serves as project manager for scheduling and personnel.
  • Conducts quality analysis on programs.
  • Manages multiple accounts and programs simultaneously.
  • Assesses client business requirements and identifies new opportunities.
  • Supports team members with technical adjustments.
  • Prepares and processes program billing.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 4-5 years of customer service experience.
  • Good knowledge of database management concepts.
  • Intermediate Excel skills.
  • Excellent English communication skills.
  • Understanding of FCRA and Experian business rules.
  • Excellent customer service skills.
  • Coding experience preferred.

Benefits

  • Focus on DEI, work/life balance, and employee development.
  • Award-winning workplace culture.
  • Opportunities for volunteering.
  • Recognition for employee contributions.
Experian logo

Experian

Experian is the world's leading global information services company, dedicated to empowering consumers and clients to manage their data with confidence during significant life events such as buying a home, a car, or sending a child to college. With a workforce of 20,000 people across 44 countries, Experian invests in new technologies and ideas to help clients make informed decisions, access financial services, and prevent identity fraud. Recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the World's Most Innovative Companies by Forbes Magazine, Experian prioritizes a people-first culture that emphasizes diversity, equity, and inclusion.

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