Air Operation Agent - Remote

Overview

As an air operation agent, you will be responsible for accepting bookings from internal & external customers, ensuring they have complete and compliant documentation for the import or export of goods. You will have the autonomy to provide exceptional customer service both internally and externally while applying the company standards and processes to effectively complete import & export requirements.

In Short

• Responsible for communicating effectively with customers.
• Ensure a compliant and complete shipment process.
• Take ownership of understanding and complying with internal process standards.
• Complete timely, accurate and compliant documentation.
• Build strong partnerships with Service Providers.

Requirements

• Previous experience within the logistics field or equivalent training of 2 years.
• Solid oral and written communication skills.
• Tertiary Educated.
• Strong problem solving, organizational, and interpersonal skills.
• Proficient in Microsoft Office.

Benefits

• Attractive health insurance package.
• Hybrid work-from-home policy.
• Career and personal development opportunities.
• Employee Stock Purchase Plan.
• Job and financial security.
• Employee appreciation and engagement initiatives.
• Continuous improvement strategies for efficiency.