Broker Transaction Analyst - Temporary - Remote

Overview

The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation.

In Short

• Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services.
• Conduct training sessions to improve agents' knowledge of contracts, risk management practices, and duties under licensing requirements.
• Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service.
• Utilize advanced technology, including AI-driven tools, to review contracts and transactional documents.
• Foster a collaborative, solution-oriented environment by removing transactional barriers.
• Consult and engage with eXp agents to resolve complex transaction-related issues.
• Support and promote ongoing risk management initiatives.
• Assist in the development, improvement, and compliance monitoring of brokerage operations manuals.
• Collaborate proactively with internal departments to implement efficient solutions for supporting eXp’s agents.
• Provide backup support for Managing Brokers as necessary.

Requirements

• Active real estate broker license with current continuing education credits in real estate, management, and legal compliance.
• A minimum of 2 years of experience in detailed contract review.
• Strong expertise in real estate compliance and knowledge of state and federal laws.
• Exceptional written, verbal, and interpersonal communication skills.
• A collaborative approach with proven success in partnering with internal stakeholders.
• Ability to make informed decisions and resolve problems using sound judgment.
• Uncompromising integrity and ethical standards.
• Active member of the National Association of REALTORS (NAR).
• Experience with the Skyslope transaction management system is preferred.

Benefits

• Work-from-anywhere flexibility.
• Access to collaborative tools and training.
• Be part of a recognized best workplace.