Claims Handler - Remote

Overview

The Claims Handler will be responsible for managing insurance claims, ensuring proper assessment, and guiding clients through the claims process.

In Short

• Register claims and gather necessary documentation.
• Assess the circumstances and extent of claims.
• Determine compensation amounts and manage payouts.
• Coordinate with experts and ensure compliance with regulations.
• Maintain accurate records and follow up on ongoing claims.
• Provide support and communication to clients throughout the process.
• Handle written requests and calls not linked to specific claims.
• Report any anomalies to management.
• Promote a collaborative work environment.
• Participate in continuous training and professional development.

Requirements

• Knowledge of relevant regulations and insurance practices.
• Ability to apply legal and contractual knowledge.
• Experience in claims assessment and management procedures.
• Strong communication and interpersonal skills.
• Proactive and responsive approach to client needs.
• Educational background in insurance (BTS or Bachelor's degree).
• Good writing skills for documentation and client communication.

Benefits

• Flexible working arrangements with remote work options.
• Attractive leave policy including RTT and paid holidays.
• Employee benefits such as meal vouchers and profit-sharing.
• Health and welfare guarantees, along with housing assistance.
• Opportunities for professional growth and training.
• An inclusive company culture that values diversity.