Renewal Specialist - Remote

Overview

Everbridge is seeking a Renewal Specialist to support renewals for US-based customers, ensuring a seamless experience and contributing to a high customer retention rate.

In Short

• Collaborate with Account Managers
• Take ownership of the renewal process
• Ensure timely and successful renewals
• Enhance the Account Management team's capacity
• Work remotely from anywhere in Hungary
• Align working hours with US time zone
• Focus on customer satisfaction
• Contribute to a 95% customer retention goal
• Highly organized and efficient role
• Fast-growing SaaS company

Requirements

• Experience in sales or account management
• Strong communication skills
• Excellent organizational skills
• Ability to work independently
• Familiarity with SaaS products
• Customer-focused mindset
• Ability to manage multiple tasks
• Proficiency in English
• Willingness to work US hours
• Problem-solving skills

Benefits

• Remote work flexibility
• Opportunity to work in a fast-growing company
• Collaborative team environment
• Focus on professional development
• Competitive salary and benefits
• Supportive company culture
• Access to training resources
• Potential for career advancement
• Work-life balance initiatives
• Engagement in meaningful work