Tier 1 Support Analyst Intern - Remote

Overview

The Tier One Support Analyst will participate as a member of our Dairy Tier 1 Support team, focused on assisting customers with their ongoing administrative and support needs. Additional special projects may also be identified for the intern to participate in.

In Short

• Internship position for Tier 1 Support Analyst.
• Full Time / Part Time flexible hours (30-40 hours/week).
• Remote position, candidates must reside in the USA.
• 12-week internship starting May 26, 2026.
• Assist customers with administrative and support needs.
• Potential projects include Salesforce reporting and knowledge item creation.
• Gain experience in customer support and technical troubleshooting.
• Must be enrolled in an accredited degree program.
• Experience with MS Office and customer-facing roles preferred.
• Hands-on experience with Salesforce Support Cloud is a plus.

Requirements

• Pursuit of Bachelor’s Degree in agricultural or agtech related disciplines.
• Experience with MS-Office.
• Previous experience in a customer-facing job.
• Knowledge/experience using remote access, networking, troubleshooting tech, SQL preferred.

Benefits

• Gain valuable experience in customer support.
• Work with a supportive team.
• Flexible working hours.
• Opportunity to work on special projects.
• Enhance technical skills and knowledge of the dairy supply chain.