Customer Success Manager - Remote

Overview

We are seeking a dynamic and customer-centric Customer Success Manager to join our team. In this role, you will drive customer engagement and success by guiding our OTA and Airline clients through the entire sales process and beyond.

In Short

• Drive customer engagement and success.
• Guide OTA and Airline clients through the sales process.
• Build and nurture strong relationships with customers.
• Ensure customers derive maximum value from products and services.
• Identify and capitalize on new sales opportunities.
• Passionate about customer success.
• Skilled in relationship management.
• Motivated to meet and exceed sales targets.
• Work in a performance-driven environment.
• Be part of a supportive yet challenging team.

Requirements

• Experience in customer success or related field.
• Strong communication and interpersonal skills.
• Ability to manage multiple clients effectively.
• Proven track record in sales or account management.
• Understanding of travel technology is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Willingness to learn and adapt.
• Fluency in English; additional languages are a plus.
• Strong organizational skills.

Benefits

• Competitive salary and performance bonuses.
• Opportunity to work in a dynamic and innovative environment.
• Professional development opportunities.
• Flexible working hours.
• Supportive team culture.
• Health and wellness benefits.
• Work with leading travel technology.
• Impact the way people travel.
• Be part of a growing company.
• Contribute to exciting projects.