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Medical Canvass Specialist - Remote

Posted 12 weeks ago
Customer Service
Full Time
TX, USA

Overview

Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers.

In Short

  • Seeking a full-time Medical Canvassing Specialist (REMOTE) with prior experience in call center/medical setting/insurance claims.
  • Responsible for canvassing medical facilities such as hospitals, clinics, and pharmacies.
  • Make phone calls on behalf of insurance providers to ascertain dates of service.
  • Obtain records from medical facilities.
  • Document all information gathered into detailed reports.
  • Provide weekly updates to clients regarding progress of files.
  • Additional duties as assigned.

Requirements

  • Previous call center or medical (insurance) related experience required.
  • High School Diploma Required; Bachelor's Degree preferred.
  • Skills: Organization, Time Management, Phone and Interpersonal Skills, Microsoft Office.

Benefits

  • Remote working conditions.
  • Office-like environment where temperatures are constant.
  • Frequent communication via telephone and in person with clients, customers, and co-workers.

E.R.S

Ethos Risk Services

Ethos Risk Services is a premier insurance claims investigation and medical management company dedicated to enhancing decision-making for clients through superior data. With a focus on innovation, the company prides itself on a passionate team that delivers exceptional services. Their EthosPLUS division caters to high-level investigation cases, addressing complex litigations and urgent claims with meticulous attention to detail and rapid response. Ethos Risk Services is committed to providing comprehensive solutions in the insurance sector.

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