Director, Account Management - Remote

Overview

The Director, Account Management will oversee the U.S. Market Development for Mastercard, focusing on building relationships with key merchants in the Grocery and Restaurant sectors, while driving strategic planning and solution selling.

In Short

• Lead business development activities with strategic merchants.
• Manage customer P&L and drive strategic planning.
• Identify and develop new business opportunities.
• Support cross-selling of Mastercard products and solutions.
• Develop detailed business cases for merchant initiatives.
• Negotiate and manage customer contract agreements.
• Work with internal stakeholders to deliver customer value.
• Engage with C-level executives to build strong partnerships.
• Travel up to 30% may be required.
• Location preferred NYC or Purchase, open to other locations.

Requirements

• Bachelor’s degree required; MBA preferred.
• Experience in payments or technology, preferably with grocery/restaurant exposure.
• Track record of managing complex sales efforts.
• Dynamic team player with strong relationship management skills.
• Ability to grow partnerships with executives.
• Sound business judgment and strategic thinking skills.
• Strong planning and organizational skills.
• Proficiency in financial analysis and modeling.
• Ability to work in a fast-paced environment.
• Excellent communication and negotiation skills.

Benefits

• Competitive base salary and annual bonus potential.
• Comprehensive insurance benefits including medical and dental.
• Paid leaves including new parent leave and bereavement leave.
• 401k with a best-in-class company match.
• Tuition reimbursement and professional development opportunities.
• Fitness reimbursement or on-site fitness facilities.
• Gender-inclusive benefits.
• Flexible spending account and health savings account.
• 10 annual paid vacation days and 10 paid sick days.
• 10 annual paid U.S. observed holidays.