CRM Solutions Architect - HubSpot - Remote

Overview

We are seeking a highly skilled CRM Solutions Architect to design, implement, and optimize scalable CRM workflows and automations—primarily within HubSpot—that power our marketing and sales operations. This role will work cross-functionally to transform complex, ambiguous business challenges into elegant, system-based solutions that drive efficiency, enhance data visibility, and support our GTM strategy.

In Short

• Architect CRM Solutions: Translate complex business problems into thoughtful, scalable workflows and automations. Design backend systems that simplify complexity, reduce manual work, and provide visibility across the GTM funnel.
• Cross-Functional Collaboration: Partner with Marketing, Sales, RevOps, and IT to understand business objectives, pain points, and data requirements. Present solution options with trade-offs and lead alignment toward a recommended approach.
• Drive Execution: Lead the execution of CRM changes—either hands-on or by guiding internal/external resources. Ensure proper documentation, QA, and smooth launches with minimal disruption. Quickly address unforeseen issues and drive continuous system improvements.
• Ecosystem Stewardship: Maintain a holistic view of the CRM ecosystem, proactively identifying risks, dependencies, and potential downstream impacts. Ensure all changes enhance the system’s integrity and usability.

Requirements

• Tackle ambiguous problems and define potential system-based solutions.
• Understand sales, marketing, and data operations across the full GTM funnel.
• Create scalable, simple, and elegant backend workflows, even when no perfect solution exists.
• Navigate trade-offs and incomplete information without stalling progress.
• Lead execution by guiding others—even without direct authority.
• Anticipate challenges, proactively identifying and addressing downstream impacts.
• Resolve issues quickly while improving the system as a whole, not just applying temporary fixes.

Benefits

• Opportunity to work on impactful projects.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Competitive salary and benefits package.