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Senior Medical Information Manager - Remote

Posted 3 weeks ago
All others
Full Time
NC, USA

Overview

We are looking to strengthen our growing Medical Information Management Team. The role will be focused on supporting a Medical Information Teams in the delivery of Medical Information (MI) Services.

In Short

  • Lead and mentor Medical Information Teams.
  • Ensure high quality MI service delivery and compliance with KPIs.
  • Support outsourced Medical Information service delivery.
  • Develop client relationships and implement process improvements.
  • Participate in client audits and inspections.
  • Ensure compliance with PV regulatory obligations.

Requirements

  • Life Science Degree or equivalent.
  • Program management experience in Pharmacovigilance or Medical Information.
  • Experience supervising in a Call Center operation.
  • Mentoring and training experience.
  • Strong critical thinking and problem-solving skills.
  • Excellent communication and relationship-building skills.

Benefits

  • Training and career development opportunities.
  • Strong emphasis on personal and professional growth.
  • Friendly, supportive working environment.
  • Opportunity to work with colleagues globally.
Ergomed logo

Ergomed

Ergomed is a specialized mid-size pharmacovigilance service provider, established in 2008, and is part of the Ergomed group. With a commitment to global organic growth, Ergomed has built a strong presence across Europe, North America, and Asia, offering services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance. The company prides itself on maintaining long-lasting relationships with pharmaceutical and biotechnology partners, covering all therapy areas, including medical devices. Ergomed values its employees by investing in their training and development, promoting well-being and mental health, and fostering a healthy work-life balance to ensure high-quality client service.

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