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Pre-Legal Collections Specialist - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Worldwide
$29 - $34/hour

Overview

As a Pre-Legal Collections Specialist at EquipmentShare, you will play a critical role in recovering delinquent accounts and serve as a bridge between the collections and legal departments.

In Short

  • Communicate with customers regarding accounts receivable and collection matters.
  • Resolve customer disputes using negotiation and communication skills.
  • Conduct risk assessments and coordinate payment arrangements.
  • Handle high volumes of collection calls and inquiries.
  • Maintain accurate records of customer interactions.
  • Collaborate with legal and collections teams.
  • Prepare demand letters and participate in team meetings.
  • Monitor key performance metrics for accounts.
  • Provide training to collectors on strategies for difficult accounts.
  • Perform other related duties as assigned.

Requirements

  • Familiarity with equipment rental or construction sectors.
  • Proficient in MS Office and GSuite, especially Excel and Google Sheets.
  • Strong verbal and written communication skills.
  • Highly organized with effective time management skills.
  • Proactive work ethic and ability to multitask.
  • High attention to detail in a fast-paced environment.
  • Ability to adapt quickly to changes.
  • Experience in collections, preferably pre-legal.
  • High School Diploma required; Associate Degree preferred.
  • 5+ years of experience in collections required.

Benefits

  • Competitive compensation.
  • Full medical, dental, and vision coverage.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Gym membership stipend and wellness programs.
  • Company events and team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement and professional development opportunities.

EquipmentShare

EquipmentShare

EquipmentShare is a forward-thinking company dedicated to transforming the construction industry through innovative technology and real-time support. With a mission to empower contractors and communities, EquipmentShare is assembling a talented team to build cutting-edge solutions that enhance productivity and safety. The company values a people-first approach, leveraging its proprietary T3 platform to streamline operations and improve user experiences. Committed to diversity and inclusion, EquipmentShare fosters a collaborative environment where team members can thrive and contribute to meaningful work that makes a difference.

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