Project Manager, Client Services - Remote

Overview

The Project Manager of Client Services will lead the management of client relationships through effective project coordination and execution, ensuring high-quality service delivery in the electronic discovery industry.

In Short

• Manage client relationships as the primary liaison.
• Drive client satisfaction through effective communication.
• Execute project forecasts and schedules.
• Ensure quality and accuracy in project deliverables.
• Proactively communicate with clients and address issues.
• Maintain up-to-date records of all projects.
• Demonstrate leadership and confidence in service delivery.
• Manage multiple simultaneous projects effectively.
• Develop project plans and manage client expectations.
• Review financial and billing information timely.

Requirements

• 2+ years of project management experience in eDiscovery or legal sectors.
• Strong oral and written communication skills.
• Excellent client relationship management skills.
• Understanding of database design and management.
• Ability to control all aspects of a project from planning to production.
• Experience in developing relationships and managing client needs.
• Timely review of financial and billing information.

Benefits

• Work in a collaborative and supportive environment.
• Opportunities for professional growth.
• Be part of a global leader in legal services.
• Engage with enthusiastic and high-achieving colleagues.