Client Service Coordinator - Employee Benefits - Remote

Overview

Join EPIC Insurance Brokers & Consultants as a Client Service Coordinator, where you will be the primary service contact for clients, ensuring their needs are met and facilitating open enrollment processes.

In Short

• Serve as the primary service contact for clients.
• Coordinate open enrollment and communicate plan benefits.
• Oversee contract production and delivery.
• Evaluate bid results and make recommendations.
• Resolve client billing and claims issues.
• Document client activity in the corporate database.
• Work with the underwriting team on marketing analysis.
• Maintain strong relationships with clients and vendors.
• Participate in training sessions for clients.
• Contribute to continuous improvement initiatives.

Requirements

• CA Life and Health License required.
• 2+ years of experience in the employee benefits industry.
• Proficient in Microsoft Office programs.
• Ability to travel as needed.

Benefits

• Generous paid time off and leave options.
• Employee referral bonus program.
• Professional growth and development opportunities.
• Comprehensive benefits including medical, dental, and vision insurance.
• 401(k) matching and wellness programs.