Owner Relations Agent - Remote

Overview

As an Owner Relations Agent at Enverus, you will be part of a dynamic team dedicated to enhancing customer experiences in the energy sector, focusing on providing timely and effective support to clients.

In Short

• Answer incoming calls regarding owner relations issues.
• Log inquiries in a case tracking system and follow up on unresolved issues.
• Build relationships and trust through client interactions.
• Respond in an accurate, timely, and friendly manner.
• Manage difficult or emotional situations professionally.
• Participate in cross-training to enhance skills and improve customer experience.

Requirements

• Ability to manage multiple tasks and clients effectively.
• Professional communication skills over phone and email.
• Strong self-motivation and teamwork capability.
• Excellent organizational skills and ability to meet deadlines.
• 2-5 years of experience in revenue accounting or related fields.
• Proficiency in Microsoft Office and oil and gas software.

Benefits

• Medical, dental, and vision insurance.
• Income protection and employee assistance program.
• Healthcare spending account and commuter benefits.
• Lifestyle and wellbeing program.
• Pet insurance.