Front End Operation Supervisor - Remote

Overview

The Front-End Operation Supervisor at Ensemble Health Partners is a key leader responsible for overseeing and coordinating all front-end services including patient access and technology, ensuring exceptional experiences for clients.

In Short

• Oversee front-end services including patient access and technology.
• Travel required up to 100% of the time.
• Coordinate registration duties and ensure daily tasks are completed.
• Track department performance metrics and identify gaps.
• Manage projects related to technology implementation and process changes.
• Supervise daily activities of the front-end operations team.
• Collect and interpret performance data for decision-making.
• Collaborate with other departments to enhance service delivery.
• Innovate by embracing new technologies and fostering creativity.
• Commitment to continuous improvement and customer service excellence.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• 2 years of supervisory experience in a healthcare setting.
• Strong organizational and leadership skills.
• Excellent verbal and written communication abilities.
• Proficiency in data collection and interpretation tools.
• Ability to work collaboratively across departments.
• Strong analytical and problem-solving skills.
• Customer service orientation with effective communication skills.
• Accustomed to substantial computer use and multi-tasking.
• Commitment to continuous improvement and innovation.

Benefits

• Bonus incentives and paid certifications.
• Tuition reimbursement for professional development.
• Comprehensive benefits package supporting health and well-being.
• Career advancement opportunities.
• Recognition programs for outstanding performance.
• Flexible work-life balance initiatives.
• Collaborative and innovative work culture.
• Empowerment and resources for personal growth.
• Supportive environment fostering talent and excellence.
• Commitment to diversity and equal opportunity employment.