Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they have a positive experience.

In Short

• Assist customers inside and outside a U-Haul center.
• Manage rentals and inventory using smartphone technology.
• Inspect and maintain equipment.
• Answer customer inquiries about products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Must have a valid driver's license and good driving record.
• Physical demands include moving equipment weighing up to 50 lbs.
• On-the-job training and certifications offered.

Requirements

• Valid driver's license.
• High school diploma or equivalent.
• Ability to work in a moderate-risk environment.
• Physical capability to perform job duties.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Life insurance and critical illness insurance.
• Gym reimbursement program.
• 24-hour physician access for kids.
• LifeLock Identity Theft Protection.
• On-the-job education and training opportunities.