Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, assisting customers with their needs while managing equipment inspections and rentals.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology for rentals and inventory.
• Maintain and inspect U-Haul equipment.
• Prepare rental invoices and manage returns.
• Drive a forklift and install hitches (certifications provided).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Receive on-the-job training and educational opportunities.
• Enjoy various employee benefits including health insurance.
• Potential for career advancement within the company.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to work in a moderately risky environment.
• Team-oriented with strong customer service skills.
• Ability to learn and use technology effectively.
• Commitment to a nicotine-free workplace.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• $100 hiring bonus and additional cash bonuses for training completion.