Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, helping customers with their needs and managing equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based U-Scan technology for rentals.
• Inspect and maintain equipment on the lot.
• Prepare rental invoices and manage returns.
• Participate in ongoing education through U-Haul University.
• Drive forklifts and install hitches (certification provided).
• Work in a team-oriented environment.
• Receive on-the-job training and bonuses.
• Engage in physical tasks and safety precautions.
• Contribute to a culture of health and wellness.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to work around moving parts and chemicals.
• Strong communication and interpersonal skills.
• Motivated and friendly demeanor.
• Team player with a customer-first attitude.
• Availability for training and certification.
• Commitment to a healthy work environment.
• Ability to work flexible hours, including weekends.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement program and other discounts.
• Life insurance and legal program benefits.
• Access to a 24-hour physician for kids.
• Employee assistance program and identity theft protection.
• Bonuses for hiring and completing training.
• Work in a supportive team environment.