Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will provide exceptional service to customers, assisting them with their needs and managing equipment rentals using modern technology.

In Short

• Work as part of a supportive team
• Assist customers with U-Haul products and services
• Manage rentals and inventory using smartphone technology
• Inspect and maintain equipment
• Prepare rental invoices
• Participate in ongoing education through U-Haul University
• Career stability and opportunities for advancement
• On-the-job education and training
• Receive bonuses for hiring and certification completion
• Work in a team-oriented environment

Requirements

• Valid driver’s license and good driving record
• High school diploma or equivalent
• Ability to lift equipment weighing at least 50 lbs.
• Willingness to work in moderate risk environments
• Participation in safety training and certification programs

Benefits

• Health insurance and prescription plans
• Paid holidays, vacation, and sick days
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Various discounts on products and services
• Gym reimbursement program
• Life insurance and critical illness protection
• 24-hour physician access for kids
• MetLaw legal program
• Employee Assistance Program (EAP)