Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring a smooth experience with our products and services.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based U-Scan technology for rentals and inventory management.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Answer customer questions and educate them on products and services.
• Prepare rental invoices and process returns.
• Participate in ongoing training through U-Haul University.
• Potential for career advancement and bonuses.
• Health insurance and other benefits available.
• Work in a supportive team environment.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks and work in various conditions.
• Willingness to participate in training programs.
• Strong communication and customer service skills.

Benefits

• Career stability and opportunities for advancement.
• On-the-job education and training.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Life insurance and other protective programs.
• Gym reimbursement and wellness programs.
• Work in a culture promoting health and wellness.
• Equal opportunity employer with accommodations available.