Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and support to customers while working with a motivated team.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based technology for rentals and inventory management.
• Perform equipment inspections and maintenance.
• Prepare rental invoices and manage returns.
• Drive forklifts and install hitches (certification provided).
• Participate in ongoing training through U-Haul University.
• Work in a dynamic environment with physical demands.
• Enjoy various employee benefits and bonuses.
• Be part of a culture focused on health and wellness.
• Join an equal opportunity employer committed to diversity.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to learn and participate in training.
• Strong communication and customer service skills.
• Ability to work as part of a team.
• Commitment to maintaining a healthy work environment.
• Availability for flexible scheduling.
• Willingness to comply with nicotine-free hiring policy.
• Ability to work with safety precautions in a moderate-risk environment.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• Employee Stock Ownership Plan (ESOP).
• 401(k) Savings Plan.
• Gym reimbursement and wellness programs.
• Discounts on various products and services.
• Access to a 24-hour physician for kids.
• Critical Illness/Group Accident Insurance.