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Customer Service Representative - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and support to customers while working with a motivated team.

In Short

  • Assist customers with U-Haul products and services.
  • Use smartphone-based technology for rentals and inventory management.
  • Perform equipment inspections and maintenance.
  • Prepare rental invoices and manage returns.
  • Drive forklifts and install hitches (certification provided).
  • Participate in ongoing training through U-Haul University.
  • Work in a dynamic environment with physical demands.
  • Enjoy various employee benefits and bonuses.
  • Be part of a culture focused on health and wellness.
  • Join an equal opportunity employer committed to diversity.

Requirements

  • Valid driver’s license and good driving record.
  • High school diploma or equivalent.
  • Ability to handle physical demands of the job.
  • Willingness to learn and participate in training.
  • Strong communication and customer service skills.
  • Ability to work as part of a team.
  • Commitment to maintaining a healthy work environment.
  • Availability for flexible scheduling.
  • Willingness to comply with nicotine-free hiring policy.
  • Ability to work with safety precautions in a moderate-risk environment.

Benefits

  • Career stability and opportunities for advancement.
  • Health insurance and prescription plans (if eligible).
  • Paid holidays, vacation, and sick days (if eligible).
  • Life insurance and legal program benefits.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Savings Plan.
  • Gym reimbursement and wellness programs.
  • Discounts on various products and services.
  • Access to a 24-hour physician for kids.
  • Critical Illness/Group Accident Insurance.

EMove

EMove

U-Haul Co. of Connecticut is part of U-Haul Holding Company, which has been a leader in the do-it-yourself moving industry since 1945. Founded by L.S. 'Sam' Shoen and Anna Mary Carty Shoen, U-Haul was created to meet the growing demand for accessible moving equipment across the U.S. and Canada, particularly after World War II. The company offers a wide range of services, including equipment rental and portable storage solutions, while fostering a culture of health and wellness among its employees. U-Haul is committed to providing outstanding customer service and career growth opportunities, making it an ideal workplace for individuals who thrive in dynamic, fast-paced environments.

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