Our partner is seeking Customer Service Representatives to support their operations in Madison, WI, with a scheduled start date of August 4, 2025. This is a fully remote role; however, candidates must reside within 50 miles of Madison to be eligible. The position involves handling 100% inbound service inquiries—no cold calling is required. Representatives will assist members with questions related to claims, enrollment, billing, and pharmacy services, while also interpreting contracts and explaining benefit details.
ThisWay
ThisWay is a leading insurance company based in Austin, TX, dedicated to providing comprehensive insurance solutions while fostering a culture of continuous learning and development. The company emphasizes the importance of capturing and preserving organizational knowledge, particularly within its Claims Training and Development team. ThisWay offers a supportive environment for interns to gain hands-on experience in training and development, contributing to process improvement and best practices in the insurance industry. With a strong commitment to employee well-being, the company provides a range of benefits, including retirement plans, health insurance, and professional development opportunities.
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Jobs from ThisWay:
Manager, Care Services
Associate Director of Development
Manager, Development
Director of Development
Manager, Development
ThisWay
ThisWay is a leading insurance company based in Austin, TX, dedicated to providing comprehensive insurance solutions while fostering a culture of continuous learning and development. The company emphasizes the importance of capturing and preserving organizational knowledge, particularly within its Claims Training and Development team. ThisWay offers a supportive environment for interns to gain hands-on experience in training and development, contributing to process improvement and best practices in the insurance industry. With a strong commitment to employee well-being, the company provides a range of benefits, including retirement plans, health insurance, and professional development opportunities.
Share This Job!
Save This Job!
Jobs from ThisWay:
Manager, Care Services
Associate Director of Development
Manager, Development
Director of Development
Manager, Development
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