Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service to customers while assisting them with their equipment needs.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment on the lot.
• Answer customer inquiries regarding products and services.
• Prepare rental invoices and handle equipment returns.
• Participate in ongoing training through U-Haul University.
• Drive a forklift (certification provided upon employment).
• Install hitches and trailer wiring.
• Receive a $100 hiring bonus and a $300 cash bonus upon certification.
• Opportunities for advancement and career stability.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to work in a moderate-risk environment with safety precautions.
• Must not use nicotine products (specific states apply).

Benefits

• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Discounts on various products and services.