Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the Customer Service Representative position, where you will provide exceptional service and assist customers with their equipment needs.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rentals and inventory management.
• Inspect and maintain equipment.
• Prepare rental invoices and process returns.
• Participate in ongoing U-Haul education.
• Opportunities for advancement and career stability.
• Health insurance and other benefits available.
• Work environment includes some physical demands.
• Must have a valid driver's license and good driving record.
• Hiring bonuses and pay for training sessions offered.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to handle physical tasks, including lifting equipment.
• Willingness to adhere to safety precautions.
• Strong customer service skills.
• Ability to work as part of a team.
• Flexibility to learn new technologies.
• Commitment to ongoing education and training.
• Good communication skills.
• Dependability and punctuality.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) savings plan and employee stock ownership.
• Gym reimbursement and other wellness programs.
• Life and travel insurance options.
• Discounts on various products and services.
• Access to an Employee Assistance Program.
• Ongoing training and certification opportunities.
• $100 hiring bonus and $300 completion bonus available.