Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will assist customers with their needs while ensuring exceptional service and maintaining equipment.

In Short

• Provide assistance to customers at U-Haul centers.
• Utilize smartphone technology for managing rentals.
• Inspect and clean equipment.
• Prepare rental invoices.
• Participate in ongoing training through U-Haul University.
• Drive and hook up U-Haul trucks and trailers.
• Install hitches and trailer wiring.
• Fill propane tanks (certification provided).
• Maintain a good driving record.
• Work in a moderately risky environment with safety precautions.

Requirements

• Valid driver’s license.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to participate in safety training.
• Strong customer service skills.
• Ability to work as part of a team.
• Good communication skills.
• Willingness to learn and adapt.
• Ability to handle equipment weighing 50 lbs.
• Commitment to a healthy work environment, including a no-nicotine policy.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Gym Reimbursement Program.
• Life insurance and legal program.
• Discounts on various products and services.
• 24-hour physician available for kids.
• Critical Illness/Group Accident Insurance.