Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they receive exceptional service.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based U-Scan technology for rentals.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Answer customer questions about products and services.
• Prepare rental invoices and accept returns.
• Install hitches and trailer wiring.
• Fill propane (certification provided).
• Drive a forklift (certification provided).
• Participate in ongoing education through U-Haul University.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to manage physical demands of the job.
• Willingness to work with safety precautions.
• Ability to participate in ongoing training.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Discounts on products and services.
• Gym reimbursement program.
• Life insurance and legal program.
• 24-hour physician available for kids.
• Critical Illness/Group Accident Insurance.
• SmartDollar program for financial wellness.