Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring a positive experience through various services and support.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology to manage rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and process returns.
• Participate in ongoing training through U-Haul University.
• Drive forklifts and fill propane (certification provided).
• Work in a supportive team environment.
• Opportunities for career advancement.
• Receive on-the-job education.
• Enjoy various employee benefits and bonuses.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to follow safety protocols.
• Strong communication skills.
• Team-oriented mindset.
• Motivated and friendly demeanor.
• Ability to work in a fast-paced environment.
• Commitment to ongoing education and training.
• Must not use nicotine products (in eligible states).

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Gym reimbursement program.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• $100 hiring bonus and additional bonuses upon certification.
• 24-hour physician available for kids.
• Employee Assistance Program (EAP) and identity theft protection.